Shipping policy

Effective Date: July 2026

Thank you for shopping with Your Kind Mind. We're committed to processing your order as quickly as possible while keeping you informed every step of the way.

Order Processing

Physical orders are typically processed within 2–5 business days after your order is placed.

Orders are processed Monday through Friday, excluding weekends and holidays.

During product launches, promotions, holidays, or periods of high order volume, processing times may be slightly longer.

Once your order ships, you'll receive a confirmation email with tracking information (when available).

Shipping Rates

Shipping charges are calculated at checkout based on the destination, shipping method selected, and the weight or size of your order.

Any applicable taxes, customs fees, duties, or import charges are the responsibility of the customer unless otherwise stated.

Delivery Estimates

Delivery times vary depending on your location and the shipping carrier selected during checkout.

Estimated delivery dates are provided as a guideline only and are not guaranteed.

Shipping Delays

While we do our best to ship orders promptly, Your Kind Mind is not responsible for delays caused by:

  • USPS, UPS, FedEx, or other shipping carriers
  • Weather conditions
  • Natural disasters
  • Customs processing
  • Incorrect shipping information provided by the customer
  • Other circumstances beyond our control

Once a package has been accepted by the shipping carrier, delivery becomes the responsibility of the carrier.

Incorrect Shipping Addresses

Please verify your shipping address before completing your purchase.

Your Kind Mind is not responsible for orders shipped to an incorrect address provided during checkout.

If you notice an error, contact us immediately at jerilyn.bktn18@gmail.com. While we'll do our best to update your order before it ships, we cannot guarantee changes once processing has begun.

Lost or Stolen Packages

If your tracking information shows that your package has been delivered but you have not received it, we recommend:

  • Checking around your property
  • Asking household members or neighbors
  • Contacting your local post office or shipping carrier

Your Kind Mind is not responsible for packages that are lost or stolen after they have been marked as delivered by the carrier.

If you need assistance locating your shipment, we're happy to help you work with the carrier whenever possible.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery at jerilyn.bktn18@gmail.com.

Please include:

  • Your order number
  • Photos of the damaged product
  • Photos of the shipping packaging
  • A brief description of the issue

We'll review your claim and work to provide an appropriate resolution.

Digital Products

Digital downloads, online courses, coaching resources, memberships, and other electronic products are delivered electronically.

No physical shipment is required.

Access instructions or download links will be sent to the email address provided during checkout shortly after your purchase is completed.

If you do not receive your digital product, please contact us at jerilyn.bktn18@gmail.com.

International Shipping

If international shipping is available, customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.

Delivery times for international orders may vary due to customs processing and local postal services.

Questions?

If you have any questions about your shipment or order, we're happy to help.

Your Kind Mind

Email:
jerilyn.bktn18@gmail.com

Mailing Address:
Jerilyn Brown
7035 Royal Meadow Pl
Las Vegas, NV 89147-4861